Freedom of information response
Access control maintenance
Under the Freedom of Information Act, I am requesting detailed information regarding your organisations Access Control System and maintenance contract(s). This information is likely known by someone within Estates, Security, or Facilities Management.
Please provide the following details:
Access Control System Overview:
1. Current System(s):
* What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA)
2. Access-Controlled Doors:
* How many doors across all of your sites have access control systems installed? How many per each site?
3. Access Control Types:
* Please provide a detailed breakdown of the different types of access control hardware in place (e.g., magnetic lock doors, paxton p50 door readers, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.).
4. System Age:
* When was your current access control system installed? Which company installed it?
5. System Integration:
* Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management, CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with?
6. Supplier Information:
* What are the names of the suppliers of your existing access control system?
* Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors?
If not, where do you purchase these from?
7. Manufacturer and Models:
* What manufacturer and model of hardware, cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of equipment; card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052) together with the ongoing cost for fobs/cards (including VAT) each month/year.
8. Management Software:
* What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro)
Usage and Distribution Details:
9. Consumable Usage:
* Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum.
10. User Information:
* How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building.
Maintenance and Support:
11. Management and Contact Information:
* Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact.
12. Support/Maintenance Contracts:
* Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire?
13. Future Plans/Planned Changes:
* What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years?
1. Current System(s):
* What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA)
In issuing our response the Council has applied exemptions 31 (Law Enforcement) and 38 (Public Health and Safety) please see below for further details.
2. Access-Controlled Doors:
* How many doors across all of your sites have access control systems installed? How many per each site?
65
3. Access Control Types:
* Please provide a detailed breakdown of the different types of access control hardware in place (e.g., magnetic lock doors, paxton p50 door readers, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.).
In issuing our response the Council has applied exemptions 31 (Law Enforcement) and 38 (Public Health and Safety) please see below for further details.
4. System Age:
* When was your current access control system installed? Which company installed it?
20 years / unknown
5. System Integration:
* Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management, CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with?
N/A
6. Supplier Information:
* What are the names of the suppliers of your existing access control system? Please see Question 1 above
* Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors? If not, where do you purchase these from? Please see Question 1 above
7. Manufacturer and Models:
* What manufacturer and model of hardware, cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of equipment; card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052) together with the ongoing cost for fobs/cards (including VAT) each month/year.
Please see Question 1 above
8. Management Software:
* What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro)
Usage and Distribution Details:
Please see Question 1 above
9. Consumable Usage:
* Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum.
Information not held.
10. User Information:
* How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building.
Maintenance and Support:
1 site - over 1000 users
11. Management and Contact Information:
* Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact.
Section 40 exemption applies, please see below for further details.
12. Support/Maintenance Contracts:
* Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire?
Yes – 3 years
13. Future Plans/Planned Changes:
* What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years?
None at present
Section 31: Law Enforcement
Information held for the purpose of preventing or detecting crime can be exempt if its release would prejudice (or would be likely to prejudice) that activity. This includes crime prevention methods in general and can include information about the physical security of buildings.
Section 38: Public Health and Safety
Information is exempt if its disclosure under the Act would, or would be likely to endanger the physical or mental health of any individual, or endanger the safety of any individual.
Section 40: Data Protection
Unfortunately we are unable to provide in full the information you have requested. We do hold the information, but an absolute exemption applies. Personal Information (Section 40,2)
Personal data of any other person (third party data) is exempt under section 40(2) if disclosure would breach one of the data protection principles. This aspect of Section 40 is an Absolute Exemption and is therefore not subject to the Public Interest Test.
The names of officers working for the Council is personal data specific to them. It is therefore subject to the provisions of the Data Protection Act. Information can be withheld if its disclosure would be likely to breach one or more of the Principles of the Data Protection Act. There is no prior expectation on the part of team Managers (or other officers working below the level of Director) that their names and job titles / positions would be published into the wider public domain under FOI. A disclosure made under FOI constitutes a publication to the world at large. We believe that to disclose this would be likely to breach the first Principle of the Data Protection Act by unfairly contravening their right to privacy and confidentiality in the workplace.