Freedom of information response
Children's social care complaints
1a) Please provide a list of all the IPs/company names used by the Council for Statutory Children's Social Care Stage 2 complaints in the financial year 2022/23 and the number of individual complaints used for.
1b) Please provide a list of all the IPs/company names used by the Council for Statutory Children's Social Care Stage 3 complaints in the financial year 2022/23 and the number of individual complaints used for.
1c) In the financial year 2022/23, following when, complainants had requested to escalate their complaint to Stage 2 and this had been accepted, on how many occasions was an Independent Person not appointed within 65 working days by the Complaints Team?
2a) Please provide a list of all the IPs/company names used by the Council for Statutory Children's Social Care Stage 2 complaints in the financial year 2023/24 and the number of individual complaints used for.
2b) Please provide a list of all the IPs/company names used by the Council for Statutory Children's Social Care Stage 3 complaints in the financial year 2023/24 and the number of individual complaints used for.
2c) In the financial year 2023/24, following when, complainants had requested to escalate their complaint to Stage 2 and this had been accepted, on how many occasions was an Independent Person not appointed within 65 working days by the Complaints Team?
1a) Please provide a list of all the IPs/company names used by the Council for Statutory Children's Social Care Stage 2 complaints in the financial year 2022/23 and the number of individual complaints used for.
No cases escalated to stage 2
1b) Please provide a list of all the IPs/company names used by the Council for Statutory Children's Social Care Stage 3 complaints in the financial year 2022/23 and the number of individual complaints used for.
No cases escalated to stage 3
1c) In the financial year 2022/23, following when, complainants had requested to escalate their complaint to Stage 2 and this had been accepted, on how many occasions was an Independent Person not appointed within 65 working days by the Complaints Team?
No cases escalated to stage 2
2a) Please provide a list of all the IPs/company names used by the Council for Statutory Children's Social Care Stage 2 complaints in the financial year 2023/24 and the number of individual complaints used for.
No cases escalated to stage 2
2b) Please provide a list of all the IPs/company names used by the Council for Statutory Children's Social Care Stage 3 complaints in the financial year 2023/24 and the number of individual complaints used for.
No cases escalated to stage 3
2c) In the financial year 2023/24, following when, complainants had requested to escalate their complaint to Stage 2 and this had been accepted, on how many occasions was an Independent Person not appointed within 65 working days by the Complaints Team?
No cases escalated to stage 2