Council tenants

As we own the building in which you live, we are responsible for insuring it. We arrange building insurance cover through Royal and Sun Alliance (RSA).

What our building insurance covers

Our building insurance covers:

• the building's structure
• the communal parts of the building
• any properties that are our responsibility to maintain

Contents insurance

We are not responsible for insuring your possessions.

We recommend you insure the contents of your home so you can afford to replace them if there is an accident or break-in. We have arranged a contents insurance deal with RSA that tenants can join. Our deal with RSA is managed by Davies Group on our behalf.

For information about the insurance on offer, go to RSA: tenants contents insurance.

If you would like to go ahead and apply for this insurance, please use the online form below. You will be asked to enter your postcode. Once you have done this, go to 'Please select your landlord' and choose 'Thurrock Borough Council', then use the 'Get a quote' button to continue.

RSA: apply for tenants contents insurance

Making an insurance claim

If you need to make a claim, you should first read your policy booklet carefully, particularly the 'Claims conditions' and 'Policy exclusion' pages. You should check:

• that the loss or damage is covered – read carefully "what is not covered"
• any policy exclusions or conditions that may apply

Your policy does not cover:

• any loss or damage which has been caused by wear and tear
• repairs and work necessary to maintain the home in a good condition

The amount of you can claim may be reduced if the sum insured on your policy is not enough.

If you wish to make an insurance claim you should contact Davies Group.