Performance
The tables below show how many requests for information we process within our target time.
In these tables for each type of request:
- 'Requests closed' is the total number of individual requests we completed processing, either by providing the information requested or by explaining why we are unable to do so
- 'Closed on time' is the total number of the requests closed that were closed within the expected time limit for processing
- 'Percentage on time' is the proportion of closed requests that were on time – 100% means all were on time, 0% means none were on time
Freedom of information requests 2023/24
The expected time limit for these requests is 20 working days.
| Period | Requests closed | Closed on time | Percentage on time |
|---|---|---|---|
| April to March | 1116 | 1092 | 98% |
Environmental information regulations requests 2023/24
The expected time limit for processing these requests is 20 working days.
| Period | Requests closed | Closed on time | Percentage on time |
|---|---|---|---|
| April to March | 13 | 11 | 85% |
Subject access requests 2023/24
The expected time limit for processing these requests is 1 calendar month.
| Period | Requests closed | Closed on time | Percentage on time |
|---|---|---|---|
| April to March | 125 | 111 | 89% |