Premises licence

Payment of licensing fees via GOV.UK

Payments are currently not being taken correctly for licensing applications submitted through the government's GOV.UK website. When we receive applications submitted via GOV.UK, one of our team will contact you for payment.

Making a complaint

You can contact the licensing team if have a complaint about a licence.

You will need to provide:

  • your name and contact phone number
  • details of the premises you wish to complain about
  • details of what your complaint or problem is

All complaints are dealt with in the strictest confidence and your details will not be released, but are required for us to contact you for further details.

Review of the licence

At any stage, following the grant of a licence, you may ask us to review the licence because of a matter arising at the premises in connection with any of the 4 licensing objectives, which are:

  • the prevention of crime and disorder
  • public safety
  • the prevention of public nuisance
  • the protection of children from harm

Making an application for review

If you wish to make an application for review, please email our Licensing team at the address below to request a review form.

When making an application for review you must send copies to:

If you do not send copies to all of the above, your application for review will be rejected.

Licensing team
Thurrock Council, Civic Offices, New Road, Grays, RM17 6SL.

: [email protected]