Bulky waste

Payment provider transition - Wednesday 27 November

Payment provider transition is complete.Payments via online and telephone are available. Services under Pay for it, are available.

While the majority of payments in most service areas will be available after 1 PM, several service forms will be unavailable until Friday 29th November, 1 PM. This includes the form(s) in this section.

We apologise for any inconvenience.

Disposing of household bulky waste

There are a number of ways you can dispose of bulky items.

You can either:

Bulky waste collections

You can book a date for us to collect household bulky waste items. We charge:

  • £42.50 for either 1 item, 2 items or 3 items
  • a further £11.60 for each item in addition to the first 3 items

We can collect up to 8 items per booking.

Check the types of bulky waste we can collect.

Terms and conditions

By booking a bulky waste collection, you agree to the following terms and conditions.

Payment:

  • once your booking is made, you cannot add to it or change it
  • the total charge for the booking will be based on the charge rates given above

Collection:

  • bulky waste items must be left at the place where your wheeled bins are usually collected
  • if your bulky waste items are left in a shared or communal area, they must be labelled clearly with the words "Bulky Waste" and the number or name of your property
  • items must be put out for collection by 6am on your booked day, but not days before
  • items will be collected between 6am and 3pm on the booked day
  • we cannot give you a collection time or confirm morning or afternoon
  • we will only take the items you booked for collection
  • we will not take items that don't match those you booked for collection
  • loose waste such as rubble or foliage must be bagged securely or it will not be collected

Cancellations:

  • you agree to let us know as soon as possible if you need to cancel a bulky waste collection, using the form at the end of this page
  • we will refund your booking if you cancel at least 14 calendar days in advance
  • we will not refund your booking if you cancel fewer than 14 calendar days in advance

Book a collection

Bulky waste collections must be booked online using the form below. You must make your payment at the time of booking. You can pay by debit card or credit card.

Bookings are often made well in advance so you should book early for the best chance of getting your preferred date.

Book a bulky waste collection

Cancel a collection

Please use the form below if you need to cancel a bulky waste collection.

Cancel a bulky waste collection