Household waste and recycling

Payment provider transition - Wednesday 27 November

Payment provider transition is complete.Payments via online and telephone are available. Services under Pay for it, are available.

While the majority of payments in most service areas will be available after 1 PM, several service forms will be unavailable until Friday 29th November, 1 PM. This includes the form(s) in this section.

We apologise for any inconvenience.

Your bins

Your household wheeled bins are for different kinds of waste. We are also providing small food bins for all houses in the borough.

Service Collection details
Green/grey wheeled bins Collections every 2 weeks on your usual day
Blue wheeled bins Collections every 2 weeks on your usual day
Brown wheeled bins Collections by subscription only, in the same weeks as blue bins on your usual day, except when we pause for winter
Food bins Collections every week on your usual day

Each week, the bins we collect from your street will depend on whether it's a 'Round A' or 'Round B' street – we collect blue and brown bins from one round and green/grey bins from the other round, then swap over the following week.

In a small number of streets we must collect waste and recycling in bags rather than bins. We provide bags to households that receive this service. Garden and food waste must be placed in bags for non-recyclable waste as we cannot provide bin collections for these households.

Your street's collections

You can check the normal collection day for any street and whether it's a 'Round A' or 'Round B' street by selecting the first letter of the street name:
A B C D E F G H I J K L M N O P Q R S T U V W Y

The table below shows the next 'Round A' and 'Round B' collections.

Week-by-week wheeled bin collections for the whole borough
Week – Monday to Friday Round A bins Round B bins
7 October to 11 October Blue and Brown Green/Grey
14 October to 18 October Green/Grey Blue and Brown
21 October to 25 October Blue and Brown Green/Grey
28 October to 1 November Green/Grey Blue and Brown
For more, go to wheeled bin collection weeks.
Food bins are collected every week.

Things to remember

It's important you remember:

  • to leave your bins out by 6am on the day of collection
  • to leave your bins at the kerbside or at your agreed collection point, as close as possible to the public footway or pavement without causing an obstruction for pedestrians – we will not collect your bins if they are not put in an easy-to-access place
  • to use the right bin for the different types of waste and recycling
  • contaminated bins will not be emptied – check what goes in your bins
  • collections may not be at the same time every week
  • we will only collect waste from bins with the lid shut
  • we will collect extra recycling as side waste if your blue bin is full, but we will not collect green/grey bin or brown bin side waste unless we have given notice – for more on side waste, go to what goes in your bins

Leaflets

We provided leaflets and letters to help explain the changes we introduced on 8 April 2024. If you would like a copy, you can download them below. We cannot provide more printed copies.