Payment provider transition is complete.Payments via online and telephone are available. Services under Pay for it, are available.
While the majority of payments in most service areas will be available after 1 PM, several service forms will be unavailable until Friday 29th November, 1 PM. This includes the form(s) in this section.
We apologise for any inconvenience.
We provide an assisted bin collection service for residents whose disability or illness prevents them taking their bins to the kerbside, and who have nobody in their household who can do this.
We can only collect bins from areas at the front of properties, such as a front garden or outside a front door. We cannot collect wheeled bins from back gardens, garages or sheds.
You can use the form below to apply for assisted bin collections if:
Apply for assisted bin collections
When we receive your application, we will check you are eligible and let you know whether your application has been accepted. This normally takes no more than 10 working days (Monday to Friday, excluding public holidays). We may contact you if we need more information.
If your application is accepted, we will provide assisted bin collections for up to 2 years unless you tell us your circumstances have changed or you no longer need the service.
Near the end of the 2-year service period, we will write to you and ask whether you still need the service. If you do, you can use the application form to request a renewal for another 2 years. If you choose not to renew, we will end your assisted bin collections.
If your circumstances change or you no longer need assisted bin collections, you should email us as soon as possible.
We may end your assisted bin collections without notice if either:
