Single bus fares capped at £2
Until the end of December 2024 you can get any single bus ticket for a maximum fare of £2 on all bus routes in Thurrock, except those operated by Transport for London.
Bus passes for older and disabled people
Payment provider transition - Wednesday 27 November
Payment provider transition is complete.Payments via online and telephone are available. Services under Pay for it, are available.
While the majority of payments in most service areas will be available after 1 PM, several service forms will be unavailable until Friday 29th November, 1 PM. This includes the form(s) in this section.
We apologise for any inconvenience.
Lost, damaged or stolen bus passes
You can apply for a replacement bus pass if your pass is lost, damaged or stolen. Your replacement pass will be dated the same as the previous pass.
Lost or damaged pass
There is a fee of £13.40 for the replacement of lost or damaged bus passes.
If you need a replacement pass, you must complete the form above and pay the fee. You can pay by credit or debit card. We do not accept cash or cheques.
Stolen pass
If your bus pass is stolen you must report it to the police and make a note of the incident number you receive. You should then complete the form above.
There is no fee if an incident number is given. If you don't have an incident number, your bus pass will be treated as lost and the fee shown above will apply.