Single bus fares capped at £2
Until the end of December 2024 you can get any single bus ticket for a maximum fare of £2 on all bus routes in Thurrock, except those operated by Transport for London.
Bus passes for older and disabled people
Payment provider transition - Wednesday 27 November
Payment provider transition is complete.Payments via online and telephone are available. Services under Pay for it, are available.
While the majority of payments in most service areas will be available after 1 PM, several service forms will be unavailable until Friday 29th November, 1 PM. This includes the form(s) in this section.
We apologise for any inconvenience.
National Concessionary Bus Pass
The National Concessionary Bus Pass scheme gives disabled and elderly people free off-peak local bus travel anywhere in England
For journeys within Thurrock or that start in Thurrock you can use your pass from:
- Monday to Friday, 9am to midnight
- weekends and bank holidays all day
Outside Thurrock the national scheme covers off-peak travel from Monday to Friday, 9:30am to 11pm, and all day at weekends and bank holidays.
Pass holders who have a disability and are under the age of 5 can travel for free anywhere in England if accompanied by a paying adult.
Other benefits
A companion entitlement is available for disabled bus pass holders. You must prove that you are eligible for this concession. Companions can travel for free on journeys that are within the combined area of Thurrock, Essex and Southend, but must pay a fare for journeys that go outside of this area.
Other areas around the UK may offer different additional services for their own residents. You probably won't be entitled to them, but it can be worth checking. You should contact the council for the area in which you intend travelling.
Go to applying for a bus pass to apply for your bus pass online, or to download a companion bus pass form.
More information
Go to GOV.UK - older person's bus pass for links to concessionary bus travel in other parts of Essex and the UK.
For all other enquiries relating to the National Concessionary Bus Pass contact:
Passenger Transport Unit
Thurrock Council, Civic Offices, New Road, Grays, RM17 6SL